Privacy Policy for Deaf & Disability Mediation Services
Effective Date: July 31, 2025
Deaf & Disability Mediation Services (Comegna LLC) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy applies to all users of our website, https://deafmediation.com (“the Site”), and outlines your rights under applicable laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
1. Information We Collect
We collect information in the following categories:
a. Personal Information
Includes identifiers such as:
• Name
• Email address
• Phone number
• Any other information you voluntarily provide via contact forms, service requests, or newsletter subscriptions
b. Non-Personal Information
Automatically collected data may include:
• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Site
c. Sensitive Personal Information
If applicable, we may collect limited sensitive data (e.g., accessibility needs) strictly for service delivery purposes. You have the right to limit its use and disclosure under California law.
d. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze site traffic. You may disable cookies via your browser settings, though some features may not function properly.
2. How We Use Your Information
We use your information to:
• Provide and improve our services
• Respond to inquiries and offer support
• Send updates and promotional materials (with your consent)
• Monitor site performance and usage
• Comply with legal obligations
3. Your Privacy Rights (California Residents)
Under the CCPA and CPRA, you have the following rights:
Right to Know
Request details about the personal information we collect and how it is used
Right to Delete
Request deletion of your personal information, subject to legal exceptions
Right to Correct
Request correction of inaccurate personal information
Right to Opt-Out
Direct us not to sell or share your personal information
Right to Limit
Restrict use and disclosure of sensitive personal information
Right to Non-Discrimination
You will not be discriminated against for exercising your privacy rights
To exercise any of these rights, email us at info@deafmediation.com.
4. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
5. Information Sharing
We do not sell your personal information. We may share it only:
• With trusted service providers (e.g., hosting, payment processors)
• To comply with legal obligations
• To protect our rights or the safety of others
6. Security Measures
We use encryption, secure servers, and other safeguards to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.
7. Third-Party Links
Our Site may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review it regularly.
9. Contact Us
For questions or to exercise your privacy rights, contact:
Deaf & Disability Mediation Services
Comegna LLC
Email: info@deafmediation.com
Phone: (585) 542-4720
Website: https://deafmediation.com
TERMS OF USE for Deaf & Disability Mediation Services
Effective Date: July 31, 2025
Welcome to https://deafmediation.com (“Site”), operated by Deaf & Disability Mediation Services (Comegna LLC). By accessing or using this Site, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use the Site.
1. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:
• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Site or its systems
• Use the Site to transmit any harmful or malicious code
• Interfere with or disrupt the integrity or performance of the Site
2. Intellectual Property
All content on the Site—including text, graphics, logos, images, and software—is the property of Deaf & Disability Mediation Services or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without prior written consent.
3. User Content and Reviews
You may submit feedback, comments, or other content (“User Content”). By doing so, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display your User Content.
In accordance with California Civil Code §1670.8, we do not prohibit or penalize users for posting truthful reviews or statements about our services. We reserve the right to remove content that is unlawful, defamatory, or violates intellectual property rights.
4. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
5. Disclaimers
The Site and its content are provided “as is” without warranties of any kind. We do not guarantee that the Site will be error-free or uninterrupted. We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
6. Limitation of Liability
To the fullest extent permitted by law, Deaf & Disability Mediation Services shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site.
7. Indemnification
You agree to indemnify and hold harmless Deaf & Disability Mediation Services and its affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.
8. Modifications to Terms
We may update these Terms at any time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the Site after changes constitutes acceptance of the updated Terms.
9. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in California.
10. Contact Information
If you have questions about these Terms, please contact:
Deaf & Disability Mediation Services
Comegna LLC
Email: info@deafmediation.com
Phone: (585) 542-4720
Website: https://deafmediation.com
Anti-Spamming Policy for Deaf & Disability Mediation Services
Effective Date: July 31, 2025
Deaf & Disability Mediation Services (Comegna LLC) is committed to ethical communication and compliance with all applicable laws, including California’s anti-spam regulations. This Anti-Spamming Policy outlines our practices regarding email communications and your rights as a recipient.
1. No Unsolicited Emails
We do not send unsolicited commercial emails. All promotional or informational emails are sent only to individuals who have:
• Provided explicit consent (opted in)
• Engaged with our services and have an established relationship
• Requested information or subscribed to updates
2. Accurate and Transparent Communication
In compliance with California law:
• All emails will include accurate header and subject line information
• The “From” line will reflect our registered domain name
• We will not use misleading, deceptive, or falsified information in any part of our email communications
3. Opt-Out Mechanism
You may opt out of receiving future communications at any time by contacting us. Requests to unsubscribe are honored promptly, typically within 5 business days.
4. Prohibited Practices
We strictly prohibit:
• Use of automated tools to harvest email addresses
• Use of scripts or bots to create email accounts for spamming
• Sending emails to recipients without prior consent
• Misrepresentation of sender identity or domain ownership
5. Enforcement and Penalties
Violations of this policy may result in:
• Suspension or termination of access to our services
• Legal action under California law, which allows recipients and service providers to seek damages of up to $1,000 per unsolicited email, capped at $1 million per incident
6. Reporting Spam
If you believe you have received an unsolicited or deceptive email from us, please report it immediately to:
Email: info@deafmediation.com
Phone: (585) 542-4720
Website: https://deafmediation.com
We take all reports seriously and will investigate promptly.
7. Changes to This Policy
We may update this Anti-Spamming Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services constitutes acceptance of the updated policy.